It was long overdue, but now the SMARTPlugins website is fully re-designed featuring the brand new knowledge base along with the support forums to bring better support tools for all users for faster and better support.
Website for support remains on forum.smartplugins.info and loading this website starts with the knowledge base front, important articles, links to FAQ, products and forums. Each product contains link to support forum, FAQ and if available, articles. Documentation included with each plugin still remains main source of information, but some extra tutorials and other useful information is added to Knowledge Base.
Knowledge base is implemented using Dev4Press developed GD Knowledge Base Pro plugin with it’s default theme Scientia and custom color scheme. GD Knowledge Base Pro is very powerful plugin that integrates with the bbPress forums and allows you to set up products and add articles and FAQ entries. Everything can be categorized and tagged for better navigation. Plugin brings live search – and you can see it on top of every page allowing you to search through knowledge base and forums.